Career

Professional Experience

My journey building scalable platforms, AI systems, and full-stack applications.

Full Stack AI Engineer

Ztal April 2026 - Present 4 months
  • Build AI infrastructure for staffing firms, including semantic search and AI-driven screening that help recruiters identify the right candidates faster.
  • Develop production systems with React, Python, and Pydantic, using AI-assisted development workflows to deliver reliable end-to-end features.

Software Development Engineer II

Incresco April 2024 - March 2026 2 years

Led full-stack development across enterprise products and client engagements at Incresco.

Enterprise CRM Platform

  • Architected a unified multi-app platform for CRM, Support, Admin Center, Inventory (Medusa), and CMS (Payload), with seamless switching through shared NextAuth.js authentication.
  • Built a LangGraph multi-agent system for natural-language querying of tenant-aware PostgreSQL CRM data with deterministic response handling.
  • Built a real-time AI-augmented support chat using Next.js and Azure Web PubSub, enforcing ticket-lifecycle workflows with session persistence across reloads and tabs.
  • Built a web-based smart quotation experience integrated with Hotel Reservation Systems and Xero for automated invoice creation.

Hotel Discovery Platform

  • Transformed a booking platform into a hotel research and discovery product, migrating CMS from WordPress to Payload and search from Algolia to self-hosted Typesense.
  • Built an ETL pipeline migrating 1M+ customer records and 100GB of data from Zoho CRM to Flinkk CRM with 100% data integrity and zero downtime.
  • Worked on Cloudflare Workers and R2 edge delivery for globally cached content APIs and webhook-triggered pipelines for real-time lead delivery to partner hotels.

Internal HRMS

  • Built a React frontend over a metadata-driven Frappe backend, rendering screens and forms across HR and payroll modules.
  • Engineered a custom Frappe theme plugin with a configurable sidebar and navigation for SuperAdmin users.
  • Integrated the WhatsApp Business API for check-in/out, leave, reimbursements, and salary slips directly in WhatsApp.

Healthcare SaaS

  • Built an ABDM-compliant platform from scratch, implementing ABHA creation and verification for patient onboarding (M1).
  • Developed HIP/HIU workflows for FHIR-based health-record linking, consent-driven sharing, and retrieval, achieving M2-M3 certification.

Software Engineer – Full Stack

Incresco July 2023 - March 2024 9 months

Went from zero to three live SaaS products: an AI-powered interview platform, an omnichannel social publishing tool, and a developer-facing email delivery platform.

AI Mock Interview Platform

  • Built an end-to-end AI feedback pipeline: WebRTC video capture, OpenAI Whisper speech-to-text, and structured coaching output, achieving 85% user satisfaction.
  • Created 1,000+ role-specific questions across SDE, Product, Marketing, and Finance, plus a live-coding environment with 50+ algorithm challenges.

Social Media Management Platform

  • Integrated Meta Graph, LinkedIn, and Google Business APIs for one-click cross-platform publishing with approval workflows and AI content ideation.
  • Built a performance dashboard for 50+ engagement metrics and automated Google Reviews processing for 200+ replies per month.

Email SaaS Platform

  • Built a standalone Next.js application on AWS SES for multi-tenant email sending, delivery monitoring, and real-time analytics through an SNS to Lambda pipeline.
  • Exposed REST API and SMTP interfaces with API-key authentication and Nodemailer support for programmatic and standard-client email delivery.

Software Engineer

Incresco January 2022 - June 2023 1.5 years

Core contributor to Edvanza, an ed-tech platform with 50K+ monthly active users across web and React Native mobile.

  • Led a React Native upgrade from v0.63 to v0.71, resolving 30+ breaking changes across 15 production modules without service disruption.
  • Shipped the Jobs marketplace, Career portal, and LMS, driving a 25% increase in user engagement.
  • Rebuilt the marketing site with Astro, improving load time from 3.2s to 1.3s and increasing organic traffic by 40%.
  • Introduced React Query for server-state management, reducing redundant API calls by 45% and improving cache-hit rate from 30% to 75%.
  • Built a Cypress test suite achieving 70% coverage across critical user journeys.

Software Engineer Trainee

Incresco November 2021 - January 2022 3 months
  • Built the complete Social Module for the Edvanza React Native mobile app: Social Feeds, Discussion forum, and Network features enabling 10K+ monthly peer interactions.
  • Developed a component architecture with 20+ reusable components and integrated REST APIs for consistent, reusable social features.